General hosting

☰ Which server does my hosting package run on? Every hosting package runs on one of our servers. You sometimes need the server name (for example linux2024.webawere.nl), for inst... ☰ Anonymous domain registration At WebOké you can register domains anonymously. If you choose this, the domain is registered in our name, which ensures that your... ☰ Backup strategy: the 3-2-1 rule for your own business A stolen laptop, a colleague who accidentally deletes a folder, an update that breaks your webshop, or ransomware that encrypts ev... ☰ Blocking files via .htaccess, such as plugin-googlemap2-proxy.php For Linux hosting, there is a .htaccess file in the folder /domains/uwdomein.xx/public_html, or you can create one. Enter the code... ☰ Payment security in your webshop: PCI, card testing, and what your hoster does If you accept online payments, you'll have to deal with the security rules of the card companies (PCI DSS), with criminals trying... ☰ Measuring visitors without a cookie banner Do you want to know how many people visit your site and which pages they read, without tracking your visitors and without a cookie... ☰ Creating a cron job or task (and what to do if it isn't running) With a cronjob (in DirectAdmin: Cron Jobs) you let a script run automatically at fixed times, for example every night. Below you'l... ☰ Custom document root / changing the document root for a domain Do you want the document root of your domain to point somewhere other than the public_html folder, which is the default? You canno... ☰ Enable the cancellation button in WooCommerce Since June 2026, a consumer who buys something online must also be able to withdraw the purchase online, through a clear button on... ☰ The Website Manager: managing your websites in one place With the Website Manager in My WebOké you manage all your website installations in one place. For each hosting package you can see... ☰ Securing digital downloads in WooCommerce Do you sell an e-book, a pdf, music or software through WooCommerce? Then you want only paying customers to be able to retrieve th... ☰ Logging in directly to your website, DirectAdmin or Nextcloud from the dashboard From the My WebOké dashboard you can log in to your website, your DirectAdmin control panel or your Nextcloud environment with a s... ☰ Add or remove domain from hosting package A hosting package can contain multiple domains. In this article we explain how to add a domain to a hosting package, move it to an... ☰ Suspend domain or only take your website offline temporarily Want to take your website offline temporarily? You can choose: suspend the whole domain, or just take the website offline so your... ☰ Moving your domain, website and email together without downtime: the step-by-step plan Are you moving your domain, website and email to WebOké? With the right order, your visitors won't notice a thing and you won't mi... ☰ Redirect with frame forwarding (domain name stays in the address bar) Do you want visitors on your domain to see a different website, while your domain name stays in the address bar? That's possible w... ☰ Redirecting a domain to another site while keeping the domain name in the address bar By creating the file index.html in the public_html (Linux) or httpdocs (Windows) folder containing: <HTML><FRAMESET ROWS="*,0" FRA... ☰ A multilingual website and Google: separate addresses and hreflang Is your website online in multiple languages, for example in Dutch, English and German? Then you want someone who searches in Germ... ☰ Writing a page that gets found Your site is online, but brings in few visitors? Often it's not the technology, but the text. Google says it itself: it wants to r... ☰ Keeping a page out of Google: robots.txt or noindex? Don't want a page to show up in Google, for example a thank you page, a test page, or an old promotion? A lot of people then think... ☰ Disabling a plugin in Joomla via phpMyAdmin / MySQL If you can no longer get into Joomla because of a new or malfunctioning plugin, you can disable it via phpMyAdmin / MySQL. Log in... ☰ Creating a subdomain, and what to do if it doesn't work A subdomain is an address in front of your domain name, like shop.yourdomain.nl. You create it yourself in DirectAdmin. In this ar... ☰ A testing environment (staging) for your webshop A staging environment (staging) is a copy of your website where you try out updates and changes, without visitors being affected b... ☰ A fixed (dedicated) IP address for your hosting package With a hosting package, you share an IP address with other websites on the same server by default. If you want your own IP address... ☰ Dedicated IP address With shared hosting, you share an IP address with the other websites on the same server. You can also get a dedicated IP address f... ☰ Forbidden (403): You don't have permission to access / on this server Are you getting the message below on your website? In this article you'll read what usually causes it and how to fix it, also if y... ☰ Error 500 or "critical error" on your website (also after a WordPress update) Do you see a white screen, 500 Internal Server Error or, with WordPress, There has been a critical error on this website? Then you... ☰ FTP suddenly stops working after a KPN modem update or the switch to fibre We have now received many reports from customers that FTP has suddenly stopped working. Timeouts occur. This turns out to be cause... ☰ FTP no longer works (KPN modem update) After a recent update to the KPN modem, port 21 (FTP) may be blocked automatically. This means no connection can be made to FTP se... ☰ Using the PHP zip function without exec Because the exec function cannot be run on our servers, here is an example of how to work with zip files within PHP without having... ☰ Verifying Google Search Console with a TXT record: how to avoid mistakes If you want to see how Google sees your website, you add your domain to Google Search Console. Google will then ask you to prove t... ☰ Free moving service: this is how we move your website to WebOké Is your website still with another host and would you rather not move it yourself? Then we'll do it for you with the moving servic... ☰ Importing larger MySQL files (Linux .sql files) phpMyAdmin is somewhat limited when it comes to importing larger .sql dump files. For that reason we have made a program available... ☰ How does WebOké block spam? All our mail servers refuse to accept mail from mail servers listed with SpamCop (www.spamcop.net) or Spamhaus (www.spamhaus.org).... ☰ How can I block an IP address? You may want to block certain IP addresses so that they cannot access your website. You can do this quite easily with a PHP script... ☰ How do I copy a website to another domain within the same hosting package? Do you have two domains in one hosting package and want to copy the website from one domain to the other? You can do this in Direc... ☰ Hoe maak ik een back-up van mijn MySQL-database? Wij maken elke nacht een back-up van je hele hostingpakket, inclusief je databases. Met WebOké Backups in Mijn WebOké zet je zelf... ☰ How do I connect to my hosting database from my PC? Log in to the control panel Choose MySQL Choose the database in question Create a separate user to use for the connection (not req... ☰ How does FTP work at WebOké? Are you a KPN customer and can't set up an FTP connection? Click here for more information. In this article we explain how to crea... ☰ How does the SPF record work in DNS? Mail for your domain is usually sent by just one or a few servers. In an SPF record, you specify which servers are allowed to do t... ☰ How do I change the password of the DirectAdmin control panel? In this article we explain how to change your DirectAdmin password. You do not need to know the old password for this.- Go to My P... ☰ How do I change or upgrade my hosting package? You can change your hosting package at any time, for example to a larger package with more disk space or more domains. You arrange... ☰ Hosting package for a domain that stays with another provider You can take out a hosting package with WebOké while your domain stays with another provider. A hosting package is always ordered... ☰ I have exceeded the disk space limit of my hosting package. Just before the disk space limit of your hosting package is exceeded, and when it actually is exceeded, you will receive an email... ☰ I can't log in to WordPress: what now? Can't log in to yourdomain.com/wp-admin anymore? Have you lost your password, do you keep returning to the login page, or doesn't... ☰ I want to use a subdirectory in public_html as the root folder. Is that possible? Say, for example, you have installed Joomla in the folder public_html/joomla (to the outside world that is then http://www.uwdomei... ☰ I want to upload and extract a ZIP file. How do I do that? You can upload a zip file (or .tar.gz file) with FTP or via the file manager in the DirectAdmin control panel. After uploading, yo... ☰ Imunify360 scanner Since 23 March 2023 we have been testing the Imunify360 scanner. Imunify360 is an all-in-one platform for securing and managing we... ☰ Instruction videos To make it easier to navigate our website and manage your website and hosting package, we have a number of instruction videos. Wit... ☰ IPv6 at weboke.nl All domains added in DirectAdmin have IPv6 by default. Example of an IPv4 address (note: this is different for each server):www A... ☰ Is gzip enabled in DirectAdmin and LiteSpeed or Apache? We use LiteSpeed on all our DirectAdmin Linux servers. In LiteSpeed we have enabled gzip by default. It is, however, a form of 'sm... ☰ Is my website mobile-friendly? Most visitors view your website on a phone. Google does too: Google uses the mobile version of your pages to index and rank them.... ☰ Your company details for Google: structured data (LocalBusiness) A visitor immediately sees your address and opening hours on your contact page. A search engine has to extract that from the text.... ☰ Your email elsewhere: Microsoft 365, Google Workspace, or your own mail server Do you want the email for your domain to arrive at Microsoft 365, Google Workspace, another mail provider or your own mail server?... ☰ Testing your nameservers, also for a .nl domain Are you putting your domain on your own nameservers, or on those of another party? Test them first. Every registry has its own rul... ☰ Checking your sitemap A sitemap is a file with the addresses of your website that you want to see in the search results: a table of contents for search... ☰ Viewing your website at WebOké before transferring the domain name Have you already put your website on WebOké, while the domain name is still with your current provider? Then when you type in your... ☰ Moving your website to another domain without losing searchability Are you moving your website to a different domain name, for example from example.net to example.com? For Google, every address of... ☰ Lost your Joomla admin password? Passwords in Joomla cannot be retrieved because they are stored encrypted in the database. As administrator of the Joomla site, ho... ☰ Joomla: Database Error: Unable to connect to the database:Could not connect to MySQL Joomla uses a database. If for some reason it cannot connect to the database, you may get this message:Database Error: Unable to c... ☰ Can I host a forum with you? (e.g. phpBB) You can run a forum on our servers without any problems. You can install a number of standard forums with our script installers (s... ☰ LiteSpeed Cache for WordPress and a webshop Our servers run on LiteSpeed. For WordPress, the free plugin LiteSpeed Cache is therefore the logical cache plugin: it stores read... ☰ Store mail locally to save space on the mail server Is your mailbox almost full? Then you can move old mail from the server to a local folder on your own computer. That mail will no... ☰ Reliably send mail from WordPress and WooCommerce via SMTP WordPress sends mail for passwords and forms, and a webshop with WooCommerce for every order: a confirmation for the customer and... ☰ MCP server for AI: connect Claude, ChatGPT or Mistral to your hosting package The MCP server for AI is a connection between your hosting package and your own AI tool. You connect Claude, ChatGPT, Mistral Vibe... ☰ Ordering more storage (disk space) Running out of storage on your hosting package? You can easily order extra space in My Products. The upgrade takes effect right af... ☰ Multiple domains or websites in one hosting package You can put multiple domain names in one hosting package. Each domain can have its own website and its own mailboxes, or show exac... ☰ Error: To change this page, upload a new index.html to your private folder In this article we explain what you can do if you see the error 'To change this page, upload a new index.html to your private fold... ☰ Migrating Joomla 3.X to 4.X with Installatron Joomla 3 no longer receives (security) updates Installatron reports that you have the latest version, and that is correct: 3.10.12... ☰ My page doesn't show up in Google: here's how to find out why Your website or a new page is online, but you can't find it in Google. This can have many causes: Google hasn't visited the page y... ☰ My website isn't working after uploading or moving it Does your website not work after you've uploaded it or moved it to WebOké? Below you'll find the most common causes and what to do... ☰ My website is unreachable: step-by-step plan Is your website not working? Go through these steps from top to bottom. For each step you'll see how to check if that's the cause,... ☰ MySQL database damaged / repairing tables A database needs maintenance from time to time (for example analysing tables or simply deleting redundant records), and a database... ☰ Activating Node.js in DirectAdmin In DirectAdmin you can activate Node.js for several versions. If one is missing, let us know and we will see whether we can add it... ☰ Selling online: your own webshop, hosted platform, marketplace, or payment link? Want to start selling online? Then you first choose a route, and only after that the software. There are roughly four ways: your o... ☰ OPcache 30-second delay when changing a PHP file On some servers, OPCACHE is active by default. This can cause a 30-second delay when a PHP file is changed. You can prevent this b... ☰ Storage or disk space full: here's how to free up space If the storage of your hosting package is almost full, we'll first send you an email. If the storage is actually full, parts of yo... ☰ Reading PageSpeed Insights: Core Web Vitals in plain language You've tested your website in PageSpeed Insights and you see a red number, for example 45. What does that mean, and how bad is it?... ☰ Showing PHP files in the browser without the .php extension using .htaccess If you do not like www.voorbeeld.nl/contact.php and would rather show just www.voorbeeld.nl/contact as the URL and link (while the... ☰ PHP security By default, all our servers have the following PHP functions disabled so that they cannot be used: symlink,shell_exec,exec,proc_cl... ☰ How can I debug PHP without changing php.ini? By default, displaying PHP errors is turned off in php.ini. This is a sensible setting, because debug information often reveals in... ☰ Cancelling products and domains, withdrawing a cancellation, and what happens afterwards In this article you'll read how to cancel a hosting package or domain name, how to withdraw a cancellation, and what happens with... ☰ Importing and exporting products in bulk using CSV Do you want to adjust a hundred prices at once, add a new collection or transfer products from another shop system? Then you don't... ☰ Activating, renewing, and troubleshooting SSL certificates With an SSL certificate your website is reachable via https, with a padlock in the address bar. At WebOké you get a free Let's Enc... ☰ Stop spam on your forum or blog Stopforumspam.com keeps a list of IP addresses that spread spam on forums and, for example, WordPress. Modules are available for v... ☰ Set title, description, and alt text per page Every page of your website has a title and a description (meta description) that visitors don't see on the page itself, but do see... ☰ Upload fails: increase upload_max_filesize and max_execution_time Is the maximum upload size too small, or does a script stop too quickly? Then you increase a PHP limit. If uploading in WordPress... ☰ Variations or menus are not being saved: increase max_input_vars You're editing a product with many variations, or a large menu in WordPress, and you click Update. You don't see an error message,... ☰ Leaving WebOké: here's how to take your data with you Switching to a different provider? Your website, email, files and domain names are yours, and you take them with you. Here you can... ☰ What is an IP address? What is an IP addressAn IP address is a unique combination of numbers, consisting of 4 sets of up to 3 digits. Every computer or s... ☰ What is MySQL? In a hosting package it is also possible to create a so-called MySQL database. You can check per package how many databases are al... ☰ What is the username / password / database name for MySQL? To install my software package, I need the following details: MySQL password MySQL hostname MySQL username MySQL database name In... ☰ WebOké Backups: viewing, restoring, or downloading a backup WebOké Backups is our own backup system. Every night, we make a complete backup of your hosting package: your files, databases, ma... ☰ Website offline with the message "temporarily unavailable due to maintenance work Do you see a message on your website saying that the domain is temporarily unavailable due to maintenance work? Then your hosting... ☰ Which hosting package suits me? Not sure which web hosting package to choose? All packages have the same basis. The difference lies in processing power, storage a... ☰ What words do your customers use? Free keyword research You know your own trade so well that you use your own words. A florist talks about "funeral arrangements", customers search for "f... ☰ Installing WooCommerce in a test store WooCommerce is a free plugin that turns a WordPress site into a webshop. Installing it takes a minute, setting it up properly take... ☰ WooCommerce Status and Scheduled Actions: troubleshooting issues Do unpaid orders keep hanging around, are integrations lagging behind, or is your shop acting strange after an update? Then you st... ☰ Installing WordPress in DirectAdmin In this article we explain how to easily install WordPress in your WebOké hosting package. Log in to your WebOké account and go to... ☰ Creating a WordPress staging environment A staging site is a development environment where you can make changes to your website without affecting the live version of your... ☰ Securing wp-login.php in WordPress wp-login.php is a very attractive target for hackers trying to gain access to your site. They do this by automatically sending lar... ☰ Guide for new customers Welcome to WebOké! We are delighted to welcome you as a new customer, and we will do everything we can to be your all-in-one solut... ☰ Help! My site has been hacked. How can I fix or prevent this? It is very frustrating when your account has been hacked. We do everything we can to make things as difficult as possible for hack... ☰ How can I have the MySQL backup emailed automatically? If it is not too large, you can have it emailed to yourself automatically via the cron jobs option in DirectAdmin. Open DirectAdmi... ☰ My website is slow or uses too much CPU: here's how to make it faster Is your website slow, or do you see 503 errors because your site is using too much CPU or processes? The cause is almost always th... ☰ Resource limit reached / 503 / PHP X-Ray Each of our hosting packages has a different amount of computing power available. Reaching these limits can affect your website in...