Chapter 2 · 2.5
Switching from classic to new Outlook (or back)
Microsoft is moving more and more people to the new Outlook. Sometimes you get a message in classic Outlook, sometimes you suddenly find yourself in the new one after an update. You can usually still go back.
Switching
- In classic Outlook, you'll often find the New Outlook toggle at the top right. Turn it on and the new Outlook starts.
- In the new Outlook, turn the same toggle off to go back. Don't see a toggle? Then start classic Outlook from the Windows Start menu, if it's still on your computer.
Microsoft has said it will support classic Outlook for years to come. Exactly how long depends on your version of Office.
What comes with you?
| Item | Does it come with you? |
|---|---|
| Your mail, folders and sent mail (IMAP) | Yes. These are stored on our server. The new Outlook downloads them again, via Microsoft. |
| Your account | The new Outlook offers to import your accounts. If that doesn't work, add your address yourself (see Adding your email address to the new Outlook). |
| Your signature | Not always. A signature from classic Outlook is stored on your own computer. Check it and create it again if needed (see Creating a signature). |
| Your rules | No. According to Microsoft, the new Outlook doesn't support rules for accounts from other providers (see Rules: in Outlook or on the server?). |
| An archive or mail in a PST file | Only under certain conditions (see Archiving: an archive folder on the server or a PST file). It's better to move that mail to a folder on the server first. |
| Your Nextcloud calendar via CalDav Synchronizer | No. That add-in only works in classic Outlook (see Calendar in the new Outlook and the Outlook app). |
Please note: Are you still using POP3? Then your mail is no longer on our server, but only in a PST file on your computer. Back it up before you switch, or move to IMAP and put your mail in folders on the server. Read about the difference in IMAP or POP3: what's the difference?.