Chapter 1 · 1.1
New Outlook, classic Outlook and the Outlook app: which one do you have?
"Outlook" is the name of several different Microsoft programs. They look a bit alike, but they work differently with your WebOké email address. So first check which Outlook you use.
The four types of Outlook
| Type | Where does it come from? | How do you recognise it? |
|---|---|---|
| Classic Outlook for Windows | Microsoft Office or a Microsoft 365 subscription | The File menu at the top left, with a ribbon of buttons below it |
| New Outlook for Windows | Comes with Windows 11 and replaces the old Mail and Calendar apps. You can also switch to it from classic Outlook. | No File menu, but a gear icon for the settings at the top right. Often a New Outlook toggle. |
| Outlook app | App Store or Google Play | The app on your iPhone, iPad or Android phone |
| Outlook for Mac | Microsoft Office for Mac or the Mac App Store | On a Mac, with the Outlook menu at the top |
There is also Outlook.com, Microsoft's free email service in your browser (formerly Hotmail). You can no longer connect your own WebOké email address to it. Read more in Outlook.com and your own domain.
The big difference
- Classic Outlook connects to our mail server itself. Your password and your email stay between your computer and WebOké.
- The new Outlook and the Outlook app have a Microsoft server fetch your email. To do this, Microsoft gets your password and a copy of your email. Read what that means in Your mail via the Microsoft Cloud: the privacy choice.
- Outlook for Mac can do both. You choose when you add your account.
What does this mean for this manual?
Each topic explains what you can do in classic Outlook and what you can do in the new Outlook. Sometimes something only works in classic Outlook, such as your Nextcloud calendar with an add-in. Sometimes it is better to set something up on our server, such as your out-of-office reply. It then works in every Outlook, and also on your phone and in webmail.
Tip: Microsoft will keep supporting classic Outlook for now, but is moving more and more people to the new Outlook. To find out how to switch and what comes along, read Switching from classic to new Outlook (or back).