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Nextcloud won't sync on my Mac

Is Nextcloud not syncing on your Mac? Try these steps:

1. Permissions: go to System Settings > Privacy & Security > Files and Folders (and also Full Disk Access). If Nextcloud is listed there, turn it on. After a macOS update you sometimes need to do this again.

2. Sync folder: click the Nextcloud cloud icon in the menu bar at the top. Is there a folder listed under your account, and what message do you see? After reinstalling, you sometimes need to choose a folder again.

3. Finder: check in the Finder sidebar under "Locations" whether "Nextcloud" is listed there. Newer versions sometimes put your files there instead of in your old folder. See On the Mac: files missing after switching to File Provider.

4. Remove the Nextcloud app completely from your Mac, reinstall it and sign in again. You can read how to do that in Installing Nextcloud Files on Apple Mac.

Still not working? Send us a screenshot of the window that opens when you click the Nextcloud cloud icon. That way we can see what the app is reporting.

Detailed explanation with screenshots: Syncing on the computer is not working properly in the Nextcloud manual.

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