Add a mailbox to Outlook

You can use your WebOké email address in Outlook as an IMAP account. There are several versions of Outlook, though, and they don't all work the same way. So first check which version you have and what that means for your privacy.

Classic Outlook or new Outlook?

• Classic Outlook (from Microsoft Office or Microsoft 365, with the File menu at the top left) connects to our mail server itself. Your mail travels directly between your computer and our server.
• The new Outlook for Windows and the Outlook app on your phone don't fetch your mail themselves. You give your email address and password to Microsoft, a Microsoft server logs in to our mail server on your behalf, and Microsoft stores a copy of your mail in its own data centers. Microsoft calls this syncing with the Microsoft Cloud. Without that permission, you can't add your account.

Do you work with sensitive data, or don't you want Microsoft to have a copy of your mail? Then use classic Outlook, another mail program such as Thunderbird, or webmail. You can read more background in our blog Outlook: a privacy nightmare and in Your mail via the Microsoft cloud: the privacy choice.

What you need

Server name: your domain name, so the part after the @. Doesn't that work, or do you get a certificate warning? Then you don't have an active SSL certificate, or your domain's DNS doesn't point to our server. In that case, enter your package's server name. It looks like this: linux2023.webawere.nl, with the number of your server.
You'll find the server name in your package's welcome email. You can also find it in My WebOké under My Products, in the Server column.

Username (incoming and outgoing): always your full email address.

Password: the password of this email address. Forgot it? Read Changing the password or limits of an email address.

Incoming port: 993, encryption SSL/TLS

Outgoing port: 587 with STARTTLS (or 465 with SSL/TLS)

In classic Outlook

Step 1: Click File and then Add Account. Type your email address.

Step 2: Click Advanced options, check the box to set up your account manually and click Connect. Choose IMAP.

Step 3: Enter the server name and ports from above, click Next, enter your password and click Connect.

Is Outlook trying to sign you in to Microsoft or Exchange? Close the window and start again via Advanced options. Your WebOké email address is not an Exchange account. If you end up in an older window with a list of accounts, enable the option that the outgoing server requires authentication. Without that authentication you can read mail, but you can't send it.

In the new Outlook

Go to the settings (the gear icon at the top right), then Accounts, and choose Add account. Type your email address, choose IMAP and open the advanced settings. Enter the details from above there and give permission to sync with the Microsoft Cloud. The button names may differ slightly per version.

You can use the same details to add your email address to other mail programs and to your phone.

See also in the DirectAdmin manual: All settings at a glance: servers, ports and security.

Detailed explanation with screenshots: Adding your email address to classic Outlook and Adding your email address to the new Outlook in the Outlook manual, and Outlook for Windows (new and classic) in the DirectAdmin manual.